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With the COVID-19 situation continuing to evolve daily, we must adapt our ways of doing things and modify some of our usual habits in order to ensure everyone’s safety and limit the possible spread of the virus.


Here are the measures that we continuously strive to implement:

  • Appointments are only to be scheduled over the phone or via the "Book Online Now" button on our website. In person, walk in appointment requests will be turned away. (emergency repairs may be accepted depending on the situation, but must call from our parking lot"

  • Keys are to be left in our mailbox at your appointment time, and can be picked up from the mailbox at your pick up time. The mailbox is sanitized regularly.

  • Customer waiting area is closed to keep our employees safe. We kindly ask that you leave your vehicle at our shop for your appointment and make arrangements for getting yourself back home or to work while your car is being serviced.

  • Our technicians disinfect high-touch interior surfaces when receiving and returning your vehicle: steering wheel, door handle, gear changer, etc.

  • Reception areas, counters, payment terminals, and common areas are regularly disinfected.

  • Hand sanitizer is available for use.

  • Cash or Cheques are not currently accepted at the shop. E-Transfer or over the phone credit card payments can be processed still.

  • If you have traveled abroad in the past 2 weeks, we ask that you refrain from visiting our shops and schedule an appointment after the prescribed quarantine period of 14 days. Anyone with flu-like symptoms is also requested not to come in person to our shop.

We are closely monitoring the measures taken by health and government authorities to limit the spread of COVID-19. We are committed to taking all necessary precautions to ensure your safety.

We thank you for your trust and cooperation.

Frank, and the M&R Autopro Team.

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